The course is aimed at those who require training in Customer Service and who wish to work in the Customer Service sector or to enhance their Customer Service skills for jobs in other industries. Customer Service is used in every sector so this course is great for all people who wish to learn new skills in working with customers.
|Qualification name||Certificate for Introduction to Customer Service (Entry 3)|
|Awarding organisation||City & Guilds of London Institute|
|Course type||Work based|
|Course start date||Flexible|
|Cost description||Free to customers on JSA. Other customers may also be eligible for free training, please contact us to find out more.|
Must be 19 or over and claiming a benefit. No other entry requirements