Course details

Table with course details
Qualification name Certificate for Introduction to Customer Service (Entry 3)
Qualification level E
Awarding organisation City & Guilds of London Institute
East of England
  • Essex
  • Southend-on-Sea
  • Thurrock
  • Bromley
  • Tower Hamlets
North West
  • Blackburn with Darwen
South East
  • Kent
  • Medway
West Midlands
  • Birmingham
  • Coventry
  • Walsall
  • Wolverhampton
Course type Work based
Course start date Flexible
Cost £0.00
Cost description Free to customers on JSA. Other customers may also be eligible for free training, please contact us to find out more.

Discover the learning experience and opportunities you can expect from this course.

The course is aimed at those who require training in Customer Service and who wish to work in the Customer Service sector or to enhance their Customer Service skills for jobs in other industries. Customer Service is used in every sector so this course is great for all people who wish to learn new skills in working with customers.

Find out what qualifications and skills you will need for this course.

Must be 19 or over and claiming a benefit. No other entry requirements

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