Course details

Table with course details
Qualification name Diploma for IT Users (ITQ)
Qualification level 3
Awarding organisation City & Guilds of London Institute
Course type Online
Course start date Flexible
Cost description This course is part of the Free Courses for Jobs offer and may be funded by the government for eligible adults. Check for eligibility at Free courses for jobs - GOV.UK (

Discover the learning experience and opportunities you can expect from this course.

To upskill job seekers to a L3 Diploma standard to show potential employers they have the skill set required to operate within a digital environment and have developed transferable IT skills that are suitable across numerous sectors.

Find out what qualifications and skills you will need for this course.

Previously completed a level 2 IT qualification and able to operate at a level 3 standard. • 19+ • Unemployed • In receipt of benefits • Birmingham / Coventry resident • Not previously completed a L3 qualification

View the key features of this course.

Unit delivery includes: • Improving productivity using IT • Word processing software • Presentation software • Using the internet • Using Email • Using Collaborative technology • Using mobile IT devices • Using spreadsheet software • IT Security for users

Find out more about exams, assignments and assessments.

Portfolio based assessment

Look at the further opportunities available.

For more details contact: Owen McKendry Learner Engagement Officer 07387 412952

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