This Level 1 five day course (9.30am-4.30pm) is for learners who want to get an idea of the complexities of working effectively in a Retail environment. They will gain knowledge and understanding of the retail sector; of retail customer service; of maintaining security as well as health and safety on retail premises; of how individuals and teams contribute to the effectiveness of retail businesses as well as introduce learners to the main functions of employment and consumer law.
|Qualification name||Certificate in Retail Knowledge|
|Awarding organisation||City & Guilds of London Institute|
|Course type||Work based|
|Course start date||Flexible|
|Cost description||Free to customers on JSA. Other customers may also be eligible for free training, please contact us to find out more.|
Free to customers on JSA. Other customers may also be eligible for free training, please contact us to find out more.