Course details

Table with course details
Qualification name Certificate in Retail Knowledge
Qualification level 1
Awarding organisation City & Guilds of London Institute
Location
East of England
  • Essex
  • Southend-on-Sea
  • Thurrock
London
  • Bromley
  • Tower Hamlets
North West
  • Blackburn with Darwen
South East
  • Kent
  • Medway
South West
  • Swindon
  • Wiltshire
West Midlands
  • Birmingham
  • Coventry
  • Walsall
  • Wolverhampton
Course type Work based
Course start date Flexible
Cost £0.00
Cost description Free to customers on JSA. Other customers may also be eligible for free training, please contact us to find out more.

Discover the learning experience and opportunities you can expect from this course.

This Level 1 five day course (9.30am-4.30pm) is for learners who want to get an idea of the complexities of working effectively in a Retail environment. They will gain knowledge and understanding of the retail sector; of retail customer service; of maintaining security as well as health and safety on retail premises; of how individuals and teams contribute to the effectiveness of retail businesses as well as introduce learners to the main functions of employment and consumer law.

Find out what qualifications and skills you will need for this course.

Free to customers on JSA. Other customers may also be eligible for free training, please contact us to find out more.

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