Course details

Table with course details
Qualification name Diploma in IT User Skills
Qualification level 2
Awarding organisation City & Guilds of London Institute
East of England
  • Bedford
  • Cambridgeshire
  • Central Bedfordshire
  • Essex
  • Hertfordshire
  • Luton
  • Norfolk
  • Peterborough
  • Suffolk
North West
  • Blackburn with Darwen
  • Bolton
  • Bury
  • Cheshire East
  • Cheshire West and Chester
  • Halton
  • Knowsley
  • Lancashire
  • Liverpool
  • Manchester
  • Oldham
  • Rochdale
  • Salford
  • Sefton
  • St Helens
  • Stockport
  • Tameside
  • Trafford
  • Warrington
  • Wigan
  • Wirral
South East
  • Bracknell Forest
  • Brighton and Hove
  • Buckinghamshire
  • East Sussex
  • Hampshire
  • Milton Keynes
  • Oxfordshire
  • Portsmouth
  • Reading
  • Slough
  • Southampton
  • Surrey
  • West Berkshire
  • West Sussex
  • Windsor and Maidenhead
  • Wokingham
South West
  • Bath and North East Somerset
  • Bournemouth
  • Bristol
  • Devon
  • Dorset
  • Gloucestershire
  • North Somerset
  • Plymouth
  • Poole
  • Somerset
  • South Gloucestershire
  • Swindon
  • Torbay
  • Wiltshire
Course type Work based
Course start date Flexible
Cost £1,459.20
Cost description This is the total cost for the programme and includes any training and assessment taking place, registration and certification fees and VAT.

Discover the learning experience and opportunities you can expect from this course.

The IT Users at Level 2 is suitable for anyone who uses IT within their role and is designed to ensure Learners make use of predefined or commonly used IT tools for activities that are at times non-routine or unfamiliar, they will be able to devise solutions to use IT tools to improve productivity. Any aspect that is unfamiliar will require support and advice from other people. The Level 2 Certificate in IT Users allows candidates to apply knowledge, understanding and skills to a level recognised by employers, thus proving competency in their job role.

Find out what qualifications and skills you will need for this course.

None apply.

View the key features of this course.

During the qualification you will apply the relevant knowledge, understanding and skills to prove competency in your job role. Topics include but are not limited to: - Improving Productivity Using IT - Understanding the potential of IT - Developing personal and team effectiveness using IT Learners will be also expected to understand how to use a variety of digital software efficiently, applications and having a comprehension of both IT Security for users and IT communication fundamentals.

Understand how the course will be delivered.

Intec offer a blended learning solution with face-to-face or remote one-to-one visits taking place at the Learners place of work for 2-3 hours once a month.

Find out what material you will need.


Find out more about exams, assignments and assessments.

You will assessed through a combination of observations, witness testimony, reflective accounts, product evidence, online multiple tests and short answer questions.

Look at the further opportunities available.

You can consider progressing onto other qualifications within the Business Administration and Customer Service areas.

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