Ideal for those learners with some experience in Customer Service. A great progression route for anyone that has completed Customer Service Practitioner Standard Level 2
Course details
| Qualification name | Non regulated provision, Level 3, Administration |
|---|---|
| Qualification level | 3 |
| Awarding organisation | Generic award - no awarding body |
| Location | Available nationally |
| Learning method | Work based |
| Course start date | Flexible |
| Cost | £4,000.00 |
| Cost description | This is the Apprenticeship funding band awarded by GOV website. |
Discover the learning experience and opportunities you can expect from this course.
Find out what qualifications and skills you will need for this course.
Employed status
View the key features of this course.
Behaviours are looking at: Developing Self, Ownership/Responsibility, Team Working, Equality, Presentation Skills are: Business Focused Service Delivery, Providing a Positive Customer Experience, Working with your customers/customer insights,Customer Service Performance, Service Improvement
Understand how the course will be delivered.
On the Job training and Off the Job training all in the work environment
Find out more about exams, assignments and assessments.
training and assessments will take place at the learner's workplace
Look at the further opportunities available.
Depending on their job role will depend on the next opportunity suitable for them