Ideal for those learners with some experience in Customer Service. A great progression route for anyone that has completed Customer Service Practitioner Standard Level 2
Course details
Qualification name | Non regulated provision, Level 3, Administration |
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Qualification level | 3 |
Awarding organisation | Generic award - no awarding body |
Location | Available nationally |
Learning method | Work based |
Course start date | Flexible |
Cost | £4,000.00 |
Cost description | This is the Apprenticeship funding band awarded by GOV website. |
Employed status
Behaviours are looking at: Developing Self, Ownership/Responsibility, Team Working, Equality, Presentation Skills are: Business Focused Service Delivery, Providing a Positive Customer Experience, Working with your customers/customer insights,Customer Service Performance, Service Improvement
On the Job training and Off the Job training all in the work environment
training and assessments will take place at the learner's workplace
Depending on their job role will depend on the next opportunity suitable for them