Course details

Table with course details
Qualification name Certificate for Introduction to Customer Service
Qualification level 1
Awarding organisation City & Guilds of London Institute
South West
  • Gloucestershire
  • South Gloucestershire
Course type Work based
Cost description Individually priced

Discover the learning experience and opportunities you can expect from this course.

Our one-year Supported Internships programme is run in partnership with EDF Energy in Barnwood, who are strongly committed to provide opportunities for people aged 19+ who have a learning or physical disability. Internships prepare individuals for, and guide them through, transition into real paid employment.

Find out what qualifications and skills you will need for this course.

Aged 19+ GCSE English preferred.

Find out what material you will need.


Find out more about exams, assignments and assessments.

Portfolios and assignments. Individual assessments.

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