This blended learning course will run over a 10 week period. This course introduces the retail sector, covering retail outlets and occupations, the supply chain and the contribution the sector makes to the UK economy. It also covers ethical and environmental concerns. You will also gain an understanding of the importance of customer service in the retail sector, covering positive first impressions, communication and dealing with customer complaints and procedure.
|Qualification name||Award in Retail Knowledge|
|Course type||Classroom based|
|Course start date||31st January 2023|
|Cost description||If you are aged 19+, the fee is GBP300. Concessions may be available.|
You will need GCSEs at grade 4/C or above which should be either English and maths. You will also need to provide one academic reference from your most recent place of education.
This is a self-funded course which costs �300. You may be eligible for a student loan or support, please see our welfare page on our website for more information.
You will be assessed through a combination of exams, coursework and presentations.
Upon completion you will be able to progress onto doing a further year of study in either Business or Travel courses, building on your knowledge from this course. Alternatively, you may choose to progress directly into employment-working for a reputable retail organisation or an apprenticeship or even start your own business.