Course details

Table with course details
Qualification name Diploma in ICT Systems Support
Qualification level 2
Awarding organisation City & Guilds of London Institute
Course type Classroom based
Course hours Full-time
Course start date 5th September 2022
Cost £0.00
Cost description For 16 - 18 year olds.
Attendance pattern Daytime

Discover the learning experience and opportunities you can expect from this course.

Technologies and Computing have radically evolved and is now heavily embedded in everyday life. Through these, we communicate, manage our finances, plan our transport and much more. In 2018 in the UK, there were 338,000 workers in programming and software development which is only ONE of the hundreds of roles available in this sector. If you are looking to start a career or boost your existing skills in this pivotal industry, there is a course here for you.

Find out what qualifications and skills you will need for this course.

4 x GCSEs at grade C and D / 9-4 including maths and English or a Level 1 IT qualification plus maths and English. A commitment to learning and a keen interest in IT. If you do not meet these entry requirements please ask about our Level 1 Study Programmes.

View the key features of this course.

This qualification will provide the underpinning knowledge and enhance your skills in providing Systems Support. There may also be an enhanced learning opportunity for you to study a CISCO qualification. This is a 'hands on' qualification that will suit learners who would want to work in the Information and Communications Technologies (ICT) sector in a number of different job roles such as Database Administrators, IT Product Developers, Telecommunications Technicians, Systems Support Specialists etc. This qualification will help you to develop the transferable skills, attributes and behaviours needed to progress to further study at the next level and employment. Areas of study could include: Customer Support Provision; Install, configure and test ICT networks; Technical Fault Diagnosis; Maintain ICT equipment and Systems. We have high professional standards and expectations of our learners and expect excellent attendance, punctuality and commitment to learning to ensure you thrive on your course. Lessons can consist of lectures, discussions, independent research, individual and group practical tasks.

Understand how the course will be delivered.

Your Tutor will be on hand to support you throughout your course to develop your skills, prepare you for your next steps and help you to achieve your goals. Your Study Programme includes valuable additions to help you succeed. Personal Professional Development sessions (PPD) will teach you valuable skills that employers are looking for including communication, time management and life skills that you can take with you anywhere you go.

Find out what material you will need.

Coming to College is a full time commitment and you will need to ensure that you have factored in the cost of travelling to College and potentially to a local work placement. Pens, paper and a USB memory stick are essential purchases. We may request contributions are made to trips and outings.

Find out more about exams, assignments and assessments.

Every student has a personal tutor who will meet with their learners on a regular basis to ensure they are making good progress. Tutors make sure that you receive regular feedback, manage your workload and meet college expectations.

Upon completing your course, you have a great range of options available to help you continue your adventure. After completion of year 2 you could progress to a Level 3 Diploma in ICT Systems or Level 3 in Computing. Alternatively you could look for an Apprenticeship or entry level employment.

Table with course venue details
Name Central Beds College
Address Kingsway
Find on Google maps
Phone 01582 477 776
Go to course

Back to results