Level 1 Certificate in Customer Service
1. Qualification details
|Qualification name||BTEC Certificate in Principles of Customer Service|
|Qualification level||Level 1|
|Awarding organisation||Pearson Education Ltd (Formerly EDEXCEL)|
|Course type||Part time|
|Course start date||05 November 2019|
|Additional price description||FE Tuition Fee including any first exam fee where relevant. Additional fees may be chargeable for materials and resits. Full fee remission is available to specific individuals.|
|Funding information||Advanced Learner Loans available|
|Support facilities||Facilities for learners with disabilities|
2. Course description
The course is for anyone who is 19 years old or over This course is designed for those who have little or no experience in the industry and would be a first step to a career in Customer Service You will build a portfolio of evidence towards achievement of Level 1 Award in Customer Service This course is an ideal step into an apprenticeship in the administation, customer service or retail sector. There are no entry requirements for these sessions. They are perfect for absolute beginners.
3. Entry requirements
There are no entry requirements for these sessions. They are perfect for absolute beginners.
4. Equipment required
No equipment required
5. Assessment method
This course is an ideal step into an apprenticeship in the administation, customer service or retail sector.
|Name||Adult Learning @ Wentworth Leisure Centre|
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7. Other dates and venues
|Bedlington Open Learning Centre||26 September 2019||View course|
|Lindisfarne Adult Learning Centre||26 September 2019||View course|
|Blyth Adult Learning Centre||24 September 2019||View course|