L1 Diploma in Customer Service

1. Qualification details

Qualification name Certificate in Customer Service
Qualification level Level 1
Awarding organisation National Open College Network
Course webpage https://www.darlington.gov.uk/education-and-learning/learning-skills/wbl-study-programmes/#Customer
Course type Full time
Course start date 03 September 2020
Price £0.00
Additional price description Free
Funding information Advanced Learner Loans available
Attendance pattern Daytime/working hours
Support facilities Training Rooms ICT Suite L&Skills Main Offices

2. Course description

Programme for 16-18 year olds - 18 hours per week studying customer service at Level 1, GCSE/Functional Skills in maths and English, as well as a high quality work experience placement

3. Entry requirements

None - Referral and IAG completed on entry

4. Equipment required

None - all PPE will be provided

5. Assessment method

Various - GCSE Exams, Functional Skills Exams, Employability Personal Development and Portfolio work

6. Venue

Address Ribble Drive
Find on Google maps
Email l&s@darlington.gov.uk
Phone 01325 405601
Website http://www.darlington.gov.uk/education-and-learning/learning-and-skills/

7. Other dates and venues

Venue Start date Options
No other date or venue available