Course details

Table with course details
Qualification name Diploma in Business Administration
Qualification level 2
Awarding organisation NCFE
Course type Classroom based
Course hours Full-time
Course start date 1st September 2021
Cost £0.00
Cost description Fully funded 16-19 Study Programme - subject to eligibility. Bursary available subject to Eligibility Criteria
Attendance pattern Daytime

Discover the learning experience and opportunities you can expect from this course.

If you like the idea of an office-based career and want to work in a business support role in the public or private sector, this course is for you. You might also find it useful if you already work in business administration and you're looking to move on to in your career. The course will provide you with the knowledge and skills you'll need to work in any modern office across a range of sectors.

Find out what qualifications and skills you will need for this course.

You will have an initial assessment to make sure that this level is right for you.

View the key features of this course.

You'll explore different kinds of organisations looking at the ways they are structured and function. You'll develop practical office skills including organising and administering meetings, travel and accommodation, using office equipment such as the telephone, photocopier and computer, and managing diary systems and handling mail. You'll be using office computer packages for word processing, spreadsheets and electronic message systems for producing business documents, record keeping, communicating with colleagues, customers and clients. You will be trained to work as part of a team, learn customer service skills and how to plan and organise your work effectively. You can take optional specialist units that cover a wide range of business administration duties.

Understand how the course will be delivered.

Through hands on experience of using the latest information technology, modern office equipment and up-to-date administration methods in a real or simulated workplace.

Find out more about exams, assignments and assessments.

Through practical and written assignments and a portfolio of evidence.

You could go directly into employment or an apprenticeship in a business administration role such as receptionist, administrator, personal assistant or secretary. You could move on to to a Level 3 general qualification in business administration, or take a course leading to specialist administration functions such as human resources, medical or legal administration or customer services.

Table with course venue details
Name Diverse FM
Address 78a Castle Street
Find on Google maps
Phone 01582 725500

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