L1 Diploma in Customer Service


1. Course details

Qualification name Certificate in Customer Service
Qualification level 1
Awarding organisation National Open College Network
Course webpage https://www.darlington.gov.uk/education-and-learning/learning-skills/wbl-study-programmes/#Customer
Course type Classroom based
Course hours FullTime
Course start date 03 September 2020
Cost £0.00
Cost description Free
Attendance pattern Daytime

2. Who this course is for

Programme for 16-18 year olds - 18 hours per week studying customer service at Level 1, GCSE/Functional Skills in maths and English, as well as a high quality work experience placement

3. Entry requirements

None - Referral and IAG completed on entry

4. What you'll learn

Check with course provider

5. How you'll learn

Check with course provider

6. What you'll need to bring

None - all PPE will be provided

7. How you'll be assessed

Various - GCSE Exams, Functional Skills Exams, Employability Personal Development and Portfolio work

8. Next steps

Check with course provider

9. Venue

Name COLERIDGE CENTRE
Address Ribble Drive
Darlington
DL1 5TY
Find on Google maps
Phone 01325 248021

10. Other venues and dates

Venue Start date Options
No other venues or dates available