Course details

Table with course details
Qualification name Certificate in Principles of Team Leading
Qualification level 2
Awarding organisation NCFE
Course type Classroom based
Course hours Full-time
Course start date 8th September 2023
Cost £360.00
Cost description Courses with a duration over 12 weeks and costing in excess of �150 (including exam fees) can be paid for in instalments over the duration of the course or one year (whichever is shorter). While the College can not guarantee this arrangement in every
Attendance pattern Daytime

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Find out what qualifications and skills you will need for this course.

This qualification is designed to provide learners with the knowledge and understanding required to successfully lead a team. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they�ve already achieved a Level 1 qualification. Entry is at the discretion of the centre. However, learners should be aged 16 or above to undertake this qualification.

View the key features of this course.

To be awarded this qualification, learners are required to successfully complete 3 mandatory units and 5 optional units. Unit 01 Principles of team leading Unit 02 Understand business Unit 03 Understand how to communicate work-related information Optional units: Unit 04 Understand how to manage performance and conflict in the workplace Unit 05 Understand customers Unit 06 Understand how to deliver customer service and resolve problems Unit 07 Principles of equality and diversity in the workplace Unit 08 Understand how to develop working relationships with colleagues Unit 09 Understand health and safety procedures in the workplace Unit 10 Understand how to develop and deliver a presentation Unit 11 Introduction to coaching Unit 12 Introduction to mentoring Unit 13 Understand personal development

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Please note that courses run subject to minimum viable class sizes. Please note there may be additional costs for books, materials or other expenses.

Find out more about exams, assignments and assessments.

To achieve this qualification learners must successfully demonstrate their achievement of all learning outcomes of the units as detailed in this qualification specification.

Learners who achieve this qualification could progress to: NCFE Level 3 Certificate in Principles of Management ( NCFE Level 3 Diploma in Management

Table with course venue details
Name NSCG Newcastle and Stafford Colleges Group - Newcastle-under-Lyme Campus
Address Knutton Lane
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Phone 01782 715111

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