This is a comprehensive PC systems support and networking course covering troubleshooting and basic systems support for hardware, SOHO and corporate software. You will explore the essential skills in building, installing, configuring and troubleshooting different types of PC hardware systems and networks. You will also develop skills in customer care and support.
Course details
| Qualification name | Diploma in ICT Systems Support |
|---|---|
| Qualification level | 2 |
| Awarding organisation | City & Guilds of London Institute |
| Course type | Classroom based |
| Course hours | Part-time |
| Course start date | 4th September 2023 |
| Cost description | Our course fees vary depending on your circumstances. For full fee information do not hesitate to call us on 0121 694 5000 |
| Attendance pattern | Daytime |
Discover the learning experience and opportunities you can expect from this course.
Find out what qualifications and skills you will need for this course.
You will need level 1 qualification in ICT and minimum Level 1 in literacy and numeracy.
View the key features of this course.
This course offers an engaging programme for those who want to have a career in IT support. It will extend knowledge skills and understanding of this area of work and you will study a range of units to develop skills knowledge and understanding of working in systems support. The course is delivered through tutorials in our excellent computing facilities packed with the latest hardware and software to enable you to develop advanced knowledge of the areas you cover.
Understand how the course will be delivered.
* Install and configure ICT systems and hardware * Perform fault finding remedial maintenance * Design and install a computer network * Preventative maintenance of ICT systems * Health and safety
Find out what material you will need.
Please contact us for more information
Find out more about exams, assignments and assessments.
Please contact us for more information
You could progress on to the Advanced Diploma in ICT Systems Support Level 3 at the college. Alternatively you could find employment in a range of job roles such as trainee technician or in user support.
| Name | Digbeth Campus |
|---|---|
| Address |
High Street Deritend Digbeth Birmingham West Midlands B5 5SU Find on Google maps |
| hello@sccb.ac.uk | |
| Phone | 0121 694 5000 |
| Website | https://www.sccb.ac.uk/about-the-college/campuses-facilities/digbeth-campus |